Lock Error Bruker Ascend 600
 

Lock Error Bruker Ascend 600

Hi there,

We had a short power failure yesterday and since my boss is in Ireland and our other so called NMR guru doesn't have a clue I'm counting on you guys.

When trying to lock a sample it always shows the message LOCK IS OFF after a moment. I noticed, when using autolock, the lock button on the BSMS display turns red before the message appears. It also happens with every solvent.

Would the solution be to remove the lock cable and reattach and could something happen during this procedure? Or do you have any other ideas?

Thanks



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